- Where do you find your candidates?
Our Recruiters actively maintain a proprietary database consisting of over one million candidates across the US and Canada. Our staff also has access to resume search tools such as Monster, CareerBuilder, Dice, etc.
Our first preference is to utilize a professional who is currently working for us and who will become available within the required timeframe. Second, we review who have previously worked for us and contact them about their availability. Third, we search our proprietary database, and then finally turn to commercial web-based resume tools to find the best possible fit for our clients’ positions.
- How do you qualify candidates?
Our intensive, four-step screening method takes the guesswork out of your hiring process. Our screening process sets Insight Global apart from other staffing companies by enabling us to find, qualify, and submit only the most experienced and highly qualified IT professionals.
Below is the four-step process that identifies how we provide candidates that fit our clients’ specific needs.
Initial Phone Screen
Our Recruiters conduct an in-depth phone screen with every candidate. In this phone interview, we make sure we assess education, qualifications, experience and skill level. In this initial step, we also qualify candidates based on areas of interest, location, availability and compensation.
Personal Interview
Our Recruiters schedule each candidate for an in-person interview at one of our local offices. In this interview, we conduct an in-depth examination not only of technical abilities, but also of punctuality, soft skills, professionalism and interviewing abilities. During the interview, we obtain additional information regarding to the candidate’s level of experience and specific skill sets. We ensure that the candidate has a thorough understanding of the job requirements, including a specific description of the daily responsibilities at the client site. The Recruiter determines if the candidate is qualified for the position before proceeding to the next step in the process.
Managerial References
We require each candidate to provide at least three managerial references, and we verify that the managerial reference was indeed responsible for the management and technical direction of the applicant. Then, we gather information from the reference about the candidate’s previous work experience, technical responsibilities and the level of skill that was needed to perform those duties. We also gather feedback from these managers in regards to the candidate’s team skills, reliability, and potential for rehire. In addition, we describe the job and ask the manager if they believe the candidate is a good fit for the job requirement from both a personality and technical perspective.
Once at least 3 reference checks have been conducted with positive results, the candidate is approved to move along to the final process step.
Account Manager Screen
As the fourth step in the process, the Recruiter presents the candidate to the Account Manager, who is ultimately responsible for filling the position according to the clients’ needs. This screening is imperative because the Account Manager is in direct contact with the client and therefore has the best understanding of what the client is looking for in a new hire. At this step in the process, the Account Manager confirms again the candidate’s expertise, evaluates soft skills and determines if the candidate would be a great fit for the client’s culture. If the Account Manager approves the candidate for submittal, then he/she formally presents the candidate to the client.
Many times we will initially qualify approximately 20-30 pre-screened candidates per opening; however, we will ultimately submit only the one or two very best candidates who pass our rigorous four-step process. Our goal is to present only highly qualified, pre-screened candidates that meet our clients’ specific needs.
- What is your background check policy?
All of our employees must complete a drug screening as well as a Criminal Background Check. We also offer additional testing per client requests.
- How many recruiters are assigned to each requisition?
Depending on the priority of the requirement and number of openings, we can have anywhere from 5-25 Recruiters assigned to any one requisition.
- What skill sets does Insight Global typically recruit and place with companies?
| • Help Desk Analyst |
• NOC Support |
| • Network Administrators |
• Project Manager |
| • PC/Desktop Support |
• QA Analyst/Engineer |
| • Systems Analysts |
• Java Developer |
| • Programmer Analyst |
• Oracle DBA/Developer |
| • Systems Engineers |
• PeopleSoft Developer |
| • Network Engineers |
• SAP Developer |
| • Technical Writers |
• .Net Developer |
| • Systems Analysts |
|
- What metrics do you track for your customers?
Our IT Department in Atlanta, GA, helps us provide world class customer service to both our clients and our consultants. Our proprietary tracking software, known as TimeTrak, provides all of our consultants, clients, purchasing departments, etc. access to vital information such as timesheets, data tracking for projects, billing, invoicing, and more. This system allows us to automate everything: resume submittals, timesheet tracking, online manager approval, and automatically generated paperless invoices.
Our system has software for tracking numerous client metrics, spanning: project completion, turnover, and customer satisfaction.
While this system is valuable, it will never replace the one-on-one relationship that our Account Managers have with our clients. We rely heavily on our client relationships to ensure constant feedback about our consultants and our services. We strive to become true partners and to fully understand our customers’ and our consultants’ needs, so that we can serve them properly.
- Can Insight Global help with permanent placements as well?
Yes, Insight Global finds great people to fill permanent roles as well.
- 8. Do you offer benefits to consultants?
Absolutely. Our consultants are eligible for the same benefits as our corporate employees. This includes Medical/Health Insurance, Dental Insurance, Vision Insurance, and even a 401k option with a matched contribution.
- Why should I choose Insight Global?
Whether you are in the job market or looking to hire great people, there is no one who will work as hard as Insight Global to earn and keep your business.
There are a thousand little things that make our company different, but it all boils down to “World Class Customer Service” and an “Old Fashioned Work Ethic.”
